Policies
Shipping & Returns
Shipping
Every order is freshly popped and packed before it ships. Standard processing time is 1–3 business days from when your order is placed.
We ship to all 50 states. Delivery times vary by carrier and destination — most orders arrive within 3–7 business days of shipment.
Local pickup is available if you’re nearby. Select that option at checkout or contact us to arrange a pickup time.
Returns
We stand behind every bag we ship. If something arrived damaged or isn’t what you expected, reach out and we’ll sort it.
Unopened bags may be returned within 14 days of delivery. Opened bags are not eligible for return (it’s food, after all — but if you’re unhappy, we still want to hear from you).
To start a return or report an issue, email us at team@craving-forge.madethis.app with your order number and we’ll take care of it.